Create a support ticket

If you have a new support issue please create a support ticket:

New Support Ticket

PLEASE NOTE: Support is normally only provided within office hours - Monday to Friday 9am - 5pm.

Outside of office hours servers are monitored 24:7 and availability issues will be dealt with promptly.


Our documentation for concrete5 and Katalysis Add on packages is available here:

Using concrete5

Using Community Store

Using Katalysis excEA

Using Katalysis Membership

Concrete5 Editor’s Guide

For more in-depth information the concrete5 Editor’s Guide provides a complete and easy reference to concrete5:

Editors Guide for concrete5 5.7+

Editors Guide for concrete5 5.6 and earlier

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