Support

Create a support ticket

If you have a new support issue please create a support ticket:

New Support Ticket

PLEASE NOTE: Support is normally only provided within office hours - Monday to Friday 9am - 5pm.

Outside of office hours servers are monitored 24:7 and availability issues will be dealt with promptly.

Documentation

Our documentation for concrete5 and Katalysis Add on packages is available here:

Using concrete5

Using Community Store

Using Katalysis excEA

Using Katalysis Membership

Concrete5 Editor’s Guide

For more in-depth information the concrete5 Editor’s Guide provides a complete and easy reference to concrete5:

Editors Guide for concrete5 5.7+

Editors Guide for concrete5 5.6 and earlier

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Join the Katalysis email list…

Keep in touch with us for occasional updates and concrete5 tips.

This data will only be used by Katalysis Net Ltd to provide you with occasional emails and for no other purpose.