Documentation

KATALYSIS MEMBERSHIP

Housekeeping

Exporting mailing lists

A complete up to date subscription list for each subscription product can be exported from the Subscriber Lists Dashboard page.  The list contains all subscribers at the time the list is exported.

Incomplete Transactions and Orphan Users

Incomplete Payments

‘Orphan’ Users and Transactions can be created when a User Registers to join but fails to complete their payment. These Transactions are automatically deleted 30 days after they are created but the Users are retained until manually deleted.

Unvalidated Users

When Users register but fail to validate their email address they will remain in the concrete5 User database until they are manually deleted. Unvalidated Registrations can be found using the filter at the top of the Subscribers list.

Users with incomplete payments

User who have validated their emails but failed to complete payment can be found using the Incomplete Payment filter.

Users may be removed manually using the DELETE button in their concrete5 profile.