concrete5 support

concrete5 support, maintenance and development options

Our monthly packages offer you dependable support when you need it and flexibility in managing your development time and budget.

concrete5 support to FIT your needs

Our monthly support and development packages offer you flexibility, both in terms of how you manage your development time and budget, and also in the work that we can undertake foryou as part of your contract. Prices start from as little at £65+VAT per hour and you can easily swap between packages as required for maximum flexibility, enabling you to increase or decrease hours as required. 

Unused monthly hours are rolled over to be used in future months, giving you the ability to build up blocks of hours for larger requirements as part of your monthly package.

Rollover 7

  • £520+VAT per month
  • 7 hours per month
  • Single site
  • Priority support
  • Unused hours roll over*
  • Dedicated contact
  • Quarterly activity report and review

Rollover 14

  • £1040+VAT per month
  • 14 hours per month
  • Single site
  • Priority support
  • Unused hours roll over*
  • Dedicated contact
  • Quarterly activity report and review

concrete5 Bespoke Support

  • If you have particular concrete5 support or development requirements either for sites we host or for externally hosted sites we can help.
  • Call for pricing

Our concrete5 support packages include...

  • Responsive support and on-going development
  • Discounted hourly rates
  • Dedicated expert contact
  • Priority email and telephone support
  • Unused monthly hours can be rolled over to be used in the following month
  • Dependable maintenance of security patches and concrete5 core updates
  • Regular report detailing work carried out and time taken
  • Regular telephone review/planning meetings

Why use our concrete5 support services?

  • concrete5 technical experts familiar with your site will keep on top of important updates to the concrete5 core and Add Ons
  • Content and configuration updates made promptly by expert concrete5 editors
  • Additional support and advice for internal teams
  • Monitoring and optimisation of site speed and on-site SEO factors
  • Older concrete5-based websites which are in need of bringing up-to-date
  • Sites with ongoing SEO activity where regular updates are required by your in-house or external team
  • Sites experiencing intermittent or persistent bugs/technical issues
  • Custom concrete5 development projects to enhance an existing website

* Support hours roll over for a maximum of one month.

Get a proposal for your concrete5 support

Tell us a little about your concrete5 support requirement and we’ll provide a proposal to meet your needs.

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